SoftNet Solutions Network Operations Center (NOC) provides remote monitoring, remote remediation, trend reporting, and Microsoft Operating System Patch Management services delivered under our reseller’s brand name for both servers and workstations. Extend the capacity of your services team by leveraging the SoftNet Solutions NOC as an extension to the managed services described above. Resellers have stated; “SoftNet Solutions is putting money in my pocket”. This speaks to the cost effective model of leveraging our resources rather than building out a staff to support a 24x7x365 Managed Services initiative.
Management team with 55 years in reseller management (we are you!)
95% issues remediated remotely
Best in class monitoring/alerting templates
1 Hour SLA, alert remediation
All services delivered under your brand
Full reporting of issues resolved, escalated
Predictable cost structure